Store how each stakeholder operates:
remember: Sarah prefers async updates over meetingsnote that: Mark is a visual thinker, always wants slidessave: the CEO reads emails at 6am and expects replies by 9am
When you prep for a meeting, stakeholder preferences surface automatically. "Sarah prefers email, Mark wants slides, the CEO expects morning replies."
Communication styles compound
After a few months, you know exactly how to approach every person at every client. New team members (or a successor CMO) get that same intelligence instantly through the handoff.
Ask anytime: how does Sarah like to communicate? or tell me about the stakeholders at Acme.