Skip to content
Integrations

Missive connector

2 min read

Connect one Missive team inbox to a client mind so its conversations stay searchable in Armbrain.

Before you connect

You need a client mind, a Missive API token, and the ID of a team with its team inbox enabled. In Missive, open Settings → API, create a token, then open Resource IDs to copy the team ID. Missive API tokens require a Productive-plan organization.

Treat the token like a password. Enter it only in Armbrain HQ.

Connect

  1. Open Settings → Connectors in Armbrain HQ.
  2. Choose Missive.
  3. Select the client mind that should receive the conversations.
  4. Paste the API token and team inbox ID.
  5. Select Continue.

Armbrain checks that the token can see the selected team inbox before encrypting and saving it.

What it imports

  • New and changed conversations from the selected team inbox.
  • Conversation subjects, senders, and readable message bodies.
  • Up to 500 changed conversations per poll and up to 100 messages per conversation, to keep each Worker run bounded.

The first sync starts with the most recent 500 team-inbox conversations. Later syncs pick up changed conversations without duplicating unchanged versions; older history outside that initial safety window is not backfilled by this first slice.

Sync behavior

  • Polling runs every 15 minutes.
  • Authentication failures pause the connector so the token can be replaced.
  • Temporary Missive errors and rate limits retry automatically.

Troubleshooting

  • API token rejected: Create a new token in Missive Settings → API and confirm its owner can open the team inbox.
  • Team inbox not found: Copy the team ID from Missive Settings → API → Resource IDs, not the team name.
  • Team inbox disabled: Enable the team inbox in Missive or choose another team.
  • A new conversation is missing: Wait for the next 15-minute poll. This first slice intentionally limits the initial import to the 500 most recent conversations.