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Tip 36 of 72Habits, team and depth

Client Data Isolation

How each client's information stays in its own mind, and who on your team can see what.

Clients trust you with budgets, plans and the occasional frustrated comment about their own team. Here is how Armbrain keeps that organized and in the right hands.

One mind per client. Each client's notes, meetings and email live in that client's mind. When you switch to Harbor Dental Group, your AI assistant answers from Harbor Dental Group's mind. Keep it that way by choosing the right mind when you add something, and by saving each client's people and email domains so connected email files to the right place.

Roles decide what teammates see. You give people access to the specific clients they work on, and each person needs their own seat. An editor sees everything in that mind. A VA (virtual assistant) or viewer sees regular notes only. Notes Armbrain marks as sensitive, such as pay, contracts or legal matters, stay hidden from them.

Handoffs are drafts. When an engagement ends, you can package a client mind for a handoff or export it. Drafting a handoff does not send it or give anyone access.

Before you add very sensitive records, check your own policies and each connection's permissions. The Security and trust page explains access, providers and your options, and the team sharing guide covers roles in detail.

Try it

  • Armbrain, save this for Harbor Dental Group as confidential: their CEO may cut the paid search budget next quarter.

  • Armbrain, add my VA to the Harbor Dental Group mind with the VA role. Wait for my OK before you add anyone.

Prompt of the day

Who can see this client

Change these first:

CLIENTCOMPANY = Harbor Dental Group Armbrain, show me who has access to the CLIENTCOMPANY mind and what role each person has. Tell me which kinds of notes each role cannot see. Do not change anyone's access.

Why it works: It turns a vague worry into a short list you can check: every name, every role, and what each role is kept away from.