Sometimes a meeting brief comes back thin, or a client email you know arrived is missing. Usually nothing is broken. A connection has expired, or your AI app is holding an old copy of Armbrain's tools.
Three checks, in order
- Restart your AI app. Fully quit it and reopen it (on Claude Desktop, closing the window is not enough). This clears most "a tool is missing" or "failed to fetch" problems.
- Check your connectors. Ask your AI assistant to list your connected apps and their status, or open Connectors in Armbrain HQ, your web dashboard. A connector that needs you to sign in again shows up there.
- Check the service. The Armbrain status page shows whether the service itself is up.
If a connector shows a problem, reconnecting it from HQ is usually the fix. If one email or transcript is missing, ask whether it came in before you assume it was lost.
Make this your first move whenever an answer looks wrong. Two minutes of checking beats an hour of wondering. Read the troubleshooting guide.